We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
Justin was amazing. Our loss was a total shock and Justin made it a lot easier to deal with. This is what he is meant to do. Thank you.
We lost my grandmother and father last year within a month of each other and then recently just lost my little brother in June. Justin, Steve, and Dave are always there to help us and know exactly what we are looking for. They have the utmost compassion for families going through a very difficult time. I know my family appreciates everything they do!
"Thank you" just doesn't seem to be enough when expressing my family's gratitude to the Toft family and staff. When our mom passed away, Justin made everything so easy for us in the planning and services. He went through everything step-by-step, making our decision-making so much easier than we ever could have imagined it could be. We actually felt like we were being pampered and waited on hand and foot. Anything we needed, any question we had, they were right there with an answer and a helping hand. They are beyond wonderful. When the time comes that you need funeral services my family HIGHLY recommends the Toft family, because they truly are family.
I was alone in Cleveland when "everything happened" with no last arrangements. Justin walked me through everything. He took care of all the arrangements, came to the house, and was very supportive. Words cannot express how grateful I am.
Our family just want to thank you for making the whole experience of Mom's funeral process special, comfortable, and so much easier. (Justin and his) family are so compassionate and concerning about all of our needs. You are amazing.
Justin was excellent, and I truly felt like he understood. He made all of us feel comfortable and was the most caring person. Thank you!
I had always watched the professional, compassionate way Steve Toft and his associates conducted themselves - you could tell that they really cared about the family. When our mother went home to glory, we didn't hesitate about entrusting her to the care of Toft. We were not disappointed. Even though it has been a few years since we buried mother, Steve Toft has not forgotten us. He still keeps in contact with us through cards and other communication. Steve, Justin, and staff are the best!
We cannot say enough about all the staff at Toft. We had to also make out-of-town burial arrangements and Steve made the transition seamless. My Dad had been very ill and had lost a lot of weight, but we were so pleased to see him look like his old self. Everything from the pastor, flowers, transport, etc. was all taken care of. We really appreciated Toft taking those burdens away from us.
We were so at ease with Justin! He helped what seemed like a whirlwind out of nowhere become a beautiful, life-changing experience. Seriously, we have so much appreciation for not just what Justin did for us, but who he became to us - a part of our family and Keegan's story! Bless you!
I would like to thank you so much for taking such great care of us. Everything was, and is, greatly appreciated. You made things a bit easier to deal with, and we are forever grateful!
Thank you. You are the complete package. Very kind, professional, protective, and even in this sad situation, fun to be around. It was a joy and relief to us to have you take care of us on the loss of our Mom. We will forever be grateful.
I can't thank you enough for your kindness and the beautiful job you did. I'm so grateful to you for your support and for making everything go so smoothly.
Toft showed my dad. I want to express my sincere thanks to your staff for caring for him and my family during this time. Dad was extremely ill when he died and looked very tired and run down. Your staff did such an amazing job with his viewing. When I looked at him, I was stunned at how well you were able to present him. I cannot thank you enough for your kindness and respect you paid to him as well as my family during this process. It truly shows how professional and caring your staff is, and you brought such honor to my dad with the way everything went. Thank you again for all of your work.
The Toft family are the most wonderful and caring people! Very understanding and kind.
Justin, your professionalism and compassion during the entire process was remarkable. You handled yourself as a man beyond your years. Your attention to detail made the difference and put our minds at ease. We can truly call you our friend. We would also like to thank the entire Toft staff for an awesome job in handling our family member.
There are no words I can use to explain how thankful I am to you and everyone there for the wonderful job you did! It was everything and more that my son would have loved! I thank you from the bottom of my heart!
I just wanted to say that our experience with Toft has been as great as it could be during this sad time. Justin has been awesome. He is efficient, kind and compassionate. He has taken care of every little detail for us even though this is a very small service and we are out of town. We had to also work with a local funeral home and the experience was not the same. Toft and Justin are wonderful! Thank you so much for all you have done!
The service was just like my brother would have wanted. And even though I was out of town, I had all the help in the world putting the funeral together.
"After contacting other funeral homes, the call I made to Toft was like a breath of fresh air. Their kindness and understanding of my situation really meant a lot to me."
Steve is the only funeral director I will ever call. He's handled many of my family members, and I can't thank him enough for all his help.